BonEDGE CLOUD

BonEDGE Cloud is a fully managed service run by highly trained experts.

There’s so much happening behind the scenes of BonEDGE to ensure our clients receive the most quality, reliable products possible. To bring our exceptional production process to light, we’ve outlined the key features below. Keep reading to learn the benefits you’ll receive when you choose to do business with us.

FULLY MANAGED

BonEDGE Cloud provides services to your business users with no installation or management effort on your part.  The cloud service is 100% managed by BonEDGE personnel and your users derive the benefits of the service to solve their business challenges without getting mired in technical details.

AVAILABLE ON-DEMAND

BonEDGE Cloud is available to your organization On-Demand. There is a no software to install, no servers to manage, no databases to run, no configurations to deploy. Users in your organization simply log into BonDGE over a standard web browser.

PROACTIVE MONITORING

BonEDGE Cloud is fully staffed and monitored and maintained by our highly qualified team of technical experts who are highly experienced in cloud management practices.

SECURITY MANAGEMENT

BonEDGE trained security engineers monitor your systems for security events. Security is of paramount importance to our cloud systems and we do our best to deter potential attackers.

MANAGED UPGRADES

BonEDGE Cloud Management Teams manage upgrades behind the scenes, transparent to you. Your users simply access the cloud software over standard web browsers and take advantage of upgraded versions with no version management effort.

MANAGED BACKUPS AND DISASTER RECOVERY

BonEDGE Cloud takes the responsibility of managing backups of your data and ensuring quick service resumption in the case of a disaster event.

LIVE STATUS DASHBOARD

We encourage transparency in how we manage our cloud service so we created a public status page which you can look up anytime by following this link.

BonEDGE Cloud Support Packages

Unbeatable Quality

Platinum Support

24/7/365 Phone Support Hotline

30 Minute Response Time SLA

GOLD SUPPORT

Business Hours Phone Support

8 Hour Response Time SLA

SILVER SUPPORT

Email Support

24 Hour Response Time SLA

It's not just about the products you're buying. It's about the entire experience. Get in touch today to learn more about our customer experience.

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